Privacy Policy

Introduction
Welcome to Expats for Expats (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of any personal information you provide while using our website. This Privacy Policy outlines how we collect, use, store, and protect your information.

By using our website, you consent to the practices described in this Privacy Policy.

Information we collect
We may collect the following types of information:
Personal Information
Name
Email address
Contact details (if provided through forms or subscriptions)
User-generated content (e.g. comments or reviews)

Non-Personal Information
Browser type and version
Device type and operating system
IP address
Pages visited and time spent on the site
Referral sources (e.g. search engines, social media)

Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Purpose limitation
We use your information for the following purposes:
To provide and improve our services
To send newsletters or updates
To respond to inquiries or support requests
To analyze website traffic and enhance user experience
To prevent fraudulent activities and ensure website security

Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of the site.

Third-Party Services
We may use third-party services such as analytics providers (e.g. Google Analytics) and email marketing platforms. These services may collect data in accordance with their own privacy policies.

Data security
We seek to maintain the integrity and security of your personal data. We have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal data you provide us against unauthorized or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction. We seek to store your personal data in secure operating environments that are not accessible to the general public, and to have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal data by our employees or third parties. However, no data transmission over the internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the personal data you provide to us will be secure at all times.

Your Rights
You can check, supplement and update the information you have provided to us at any time. You can change your marketing preferences (including to opt out) at any time. In accordance with applicable law, you may also have the following rights with regard to your personal data: 1) The right to request access to your personal data. 2) The right to request to correct your data if they are inaccurate. You may also supplement any incomplete data we have, taking into account the purposes of the processing. 3) The right to request deletion of your personal data. 4) The right to object to the processing of your personal data. 5) The right to restrict the processing of personal data. 6) The right to data portability.

To exercise these rights, contact us here.

Children’s policy
Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to use our website or provide any personal information about yourself. If we become aware that we have collected personal information from an individual under the age of 18 without verified parental consent, we will take steps to promptly delete that information. If you believe that we may have collected personal information from an individual under the age of 18, please contact us at [Email].

International data transfer
In some cases, your data may be transferred to and processed in countries outside of Bosnia and Herzegovina and outside of the European Union (EU). These countries may have different data protection laws that are not equivalent to those within Bosnia and Herzegovina and the EU.

When we transfer your data to such countries, we will take appropriate safeguards to ensure the protection of your data. This may include implementing standard contractual clauses approved by the European Commission, obtaining your explicit consent, or ensuring the recipient is compliant with the EU-U.S. Data Privacy Framework (if applicable).

By using our website and providing your personal information, you consent to the transfer of your data to these countries and the processing of your data by this Privacy Policy.

Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact us
If you have any questions about this Privacy Policy, please contact us through sending us an email
https://sarajevo.expatsforexpats.net/

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